Last updated and effective date: May 22, 2019
A. “You” and “your” mean the individual or entity visiting or using the Site.
B. “The Graide Network”, “we,” “us” and “our” means The Graide Network, Inc.
C. “Site” refers to The Graide Network’s website at www.thegraidenetwork.com, and other related websites, blogs, domains, and mobile sites maintained by The Graide Network.
E. “Non-Personal Information” is any information that is not Personally Identifiable Information (defined below). Non-Personal Information includes, without limitation, Personally Identifiable Information that has been anonymized.
F. “Personally Identifiable Information” or “PII” is non-public information we receive from your use of the Site that can be used, alone or in combination with other information in our possession, to identify a particular person/individual. It may include information such as name, address, telephone number and other personal information you provide us.
G. “Data” includes both Non-Personal Information and Personally Identifiable Information.
Information Collected and Consent
You do not have to provide any Personally Identifiable Information to browse the Site.
We may collect PII from you in a variety of ways, including, but not limited to, when you visit the Site, register on the Site, when you provide PII in connection with other activities, services, features or resources we make available on the Site, or when you complete a transaction on the Site. We may collect your name, mailing address, billing address, phone number, payment information, or email address. We may also collect additional information from you depending on the nature of the transaction.
Notwithstanding the foregoing, we will treat as PII any item that, either alone or together with other information, we could use to identify an individual. Except as described below in this section and in the “When We May Disclose Your Information” section below, we will not share with third-parties the link between your IP address and your PII without your permission.
We collect as little data as possible about students and will not use that data to advertise or market to students or their parents. Students do not maintain accounts on The Graide Network, and we only collect student first and last names. Teachers and Graiders may enter additional information about students, including, but not limited to student grade-level, IDs and assignment feedback. Student-identifying records or information on Site may be shared with administrators and other school employees pursuant to the school district’s policies and procedures.
We will only use PII for the purpose of fulfilling our duties and providing services under our agreements with schools and for improving services. The Graide Network may use PII for the following purposes:
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience. We may use information in the aggregate to understand how our users as a group use the services and resources provided on the Site.
To improve the Site. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To send periodic emails. The email address you provide for order processing or any products or services, will only be used to send you information and updates pertaining to products or services requested. It may also be used to respond to your inquiries, and/or other requests or questions.
Compliance with applicable law. We may disclose your PII as we may in our sole discretion determine is necessary or reasonably required to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Service, or to protect our rights, property or safety, or the rights, property or safety of others.
Web Browser Cookies
To help us optimize the Site or for marketing purposes, we may allow other authorized third-parties to place or recognize unique cookies on your browser. Any information provided to third-parties through cookies will be for enhancing your user experience by providing more relevant marketing. Third-party services and tools we use, which may send cookies to users of the Site and may collect information from users, includes:
Here are links to some browsers’ websites:
Google Chrome: www.google.com
Internet Explorer: support.microsoft.com
Mozilla Firefox: support.mozilla.org
The personal information that you provide is protected in several ways. We will use commercially reasonable methods to keep personal information securely in our files and systems that only selected Company personnel may access via password. We will use secure Internet connections, including SSL encryption, to help protect financial data that you transmit to us. Your access to your personal information is available through the login credentials selected by you.
Do Not Track
Your browser may provide you with the option to send a “Do Not Track” signal to websites you visit. This signal is used to request that websites not send the requesting device cookies, but websites have no obligation to respond to such signal or to modify their operation. At the current time, the Site is not programmed to recognize Do Not Track signals, so the Site will not treat you differently if we receive such signals from your browser and We may not comply with Do Not Track settings on your browser.
Age of Consent
The Graide Network takes special care to protect the privacy needs of children under the age of 13 and we encourage parents to be an active participant in their child’s online activities. The Graide Network abides by the Children’s Online Privacy Protection Act (COPPA) and other relevant laws. The Site does not target and is not intended for children under the age of 13, and in fact, it is not intended for anyone under the age of 18. The Graide Network will not knowingly collect Personally Identifiable Information directly from any children under the age of 13. If The Graide Network discovers that a child has provided personal data directly through the Site, The Graide Network will eliminate that data. This Site is only intended for persons 18 years of age or older. If you are under 18 you must ask a parent or legal guardian for permission prior to submitting any information to this Site.
If you have knowledge that a child 13 years of age or younger has submitted Personally Identifiable Information to us, please contact us and we will delete the PII information collected belonging to that child. You may contact us via email or by writing to us at the address below. Parents and guardians can also email us at email@example.com, but before any information is disclosed, the parent will be required to provide the parent's name and email address for verification. We will only send the information to the parent email address in the registration file.
School Privacy Policies.
We store and process Personally Identifiable Information in accordance with industry best practices. This includes appropriate administrative, physical, and technical safeguards to secure Personally Identifiable Information from unauthorized access, disclosure, and use. We will conduct periodic risk assessments and remediate any identified security vulnerabilities in a timely manner.
The Graide Network
c/o The Chicago Literacy Alliance
Attn: Privacy Compliance Officer
641 W. Lake St. Suite 200
Chicago, IL 60661
Last updated and effective date: May 22, 2019